In order to promote and protect the rights and interests of consumers, quasi judicial machinery is sought to be set up at district, state and central levels. These quasi judicial bodies have to observe the principles of natural justice and have been empowered to give reliefs, of specific nature and also to impose penalties for non compliance of the orders given by such bodies. The main object of these bodies is to provide speedy and simple redress to consumer disputes. It is one of the benevolent pieces of legislation intended to protect the consumers at large from exploitation.

The complaints can be filed before, as per Pecuniary Jurisdiction of the subject matter, defined under Consumer Protection Rules 1986, in the following Forums/Commissions.

• District Consumer Dispute Redress Forum.
• State Consumer Dispute Redress Commission;
• National Consumer Dispute Redress Commission, New Delhi

We have long experience of practice in the field of consumer laws, Law related to Monopolistic and Restrictive Trade Practices and we provide comprehensive legal service in these fields for the protection of consumer rights and product liability to consumers as well as to manufacturers and suppliers of products and services. 

We provide complete legal services to our clients before consumer Forums/commissions, MRTP / Competition Commissions etc. 

COMPETITION LAW
‘Big business” by its bigness sometimes succeeds in keeping the competitors out and this takes place only because of their financial strength. The elimination of the strong men in industries or business increases the imbalance in the distribution of wealth and income of the country. India being a developing country wanted promote industrial growth keeping in view the socio-economic objectives and therefore, for the adoption of such approach, the state created a legal framework namely, Monopolies and Restrictive Trade Practices Acct, 1969 (MRTP). The purpose of the MRTP Act was to curb the outlaw for the common good. The MRTP Act was replaced by the Competition Act, 2002. It focuses mainly upon:

• Agreement among enterprises
• Abuse of dominance
• Mergers or, more generally, combinations among enterprises.

COMPETITION COMMISSION OF INDIA
Competition Commission of India (CCI) was established on 23 October 2003. It helps in eliminating the practice having adverse effect on competition, protects the rights of the consumer and protects freedom of trade in the Indian markets. The commission also gives its opinions on competition issues received from a statutory authority established under the law and they also create public awareness regarding consumer rights. 

Address:
Competition Commission of India
The Hindustan Times House
18-20, Kasturba Gandhi Marg,
New Delhi: 110001, India.

National Company Law Appellate Tribunal (NCALT)
NCALT was constituted under section 410 of Companies act, 2016 on 1st June 2016. As per the amendment of section 410 of the Companies act, 2013 by Section 172 of the Finance Act, 2017, it deals with cases brought as appeals against orders and decisions made by the Competition Commission of India (CCI) from 26 May 2017. 

Address:
3rd Floor, Pt. Deen Dayal Antyodaya Bhawan,
CGO Complex, Lodhi Road,
New Delhi – 110003